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Service Design Director

London

Job Type

Permanent

About the Role

The right candidate will play a central and strategic role across all stages of the process and delivery of our service design work. You will be involved in transforming ways of working and be responsible at a strategic level for ensuring we take a user-centred approach to tying together human, digital and physical interactions to create brilliant experiences for users.

Requirements

Design and visualize end-to-end journey (service blueprint) 



Expereince in working with teams and stakeholders 



Previous experience working with researchers and analysts to understand users 



Working in Lean and Agile delivery methodologies 



Understand business strategy 



Contribute to design patterns and standards 



Design leadership experience working across multiple projects

Salary / Rate

£60k - £80k

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