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Service Design Director


Job Type


About the Role

The right candidate will play a central and strategic role across all stages of the process and delivery of our service design work. You will be involved in transforming ways of working and be responsible at a strategic level for ensuring we take a user-centred approach to tying together human, digital and physical interactions to create brilliant experiences for users.


Design and visualize end-to-end journey (service blueprint) 

Expereince in working with teams and stakeholders 

Previous experience working with researchers and analysts to understand users 

Working in Lean and Agile delivery methodologies 

Understand business strategy 

Contribute to design patterns and standards 

Design leadership experience working across multiple projects

Salary / Rate

£60k - £80k

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